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Our Magestore POS app offers an interesting feature for your business: On-hold Orders. This helps merchants store the carts and items for customers, who can return to the store for checkout later.

Step 1: Enable On-hold Orders function

We have one config on the Roles page to manage this permission. To enable this:

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Then a Hold button will appear on the POS Checkout > Catalog page to process the function.

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Step 2: Create an On-hold order

After enabling the config, you can click on the Hold button to hold any order you want.

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At the same time, an order with the status On-hold is also created in Shopify Admin > Orders.

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Step 3: Unhold orders

You can access POS checkout > On-hold Orders page to reopen this order and checkout for customers anytime.

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