You’ll need to Create a Gift Card product and configure Gift Card’s settings and template before customers customers can Use Gift Card to checkout order on Website then cashiers can help them redeem the Gift Voucher on POS
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Let's go through the steps of how Jasmine customer uses the new gift card in-store.
Add items to cart and create customer account
Apply gift code to order
Check gift card balance
Step 1: Add items to cart and create customer account
It's not necessary to have an account to be able to redeem gift cards on the POS. Guests can apply gift codes and the system will record this transaction as Used by Guest in the Gift Code history.
However, in this BC, Jasmine customer visits the store and decides to register to start accumulating reward points. Therefore we'll create a new account for her customer and add items to the cart.
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If the gift code is valid, it will be applied automatically.
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Since Jasminecustomer's order is currently at $81, the gift card is more than enough to pay for the order.
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The cashier can complete the order for Jasmine customer and print the receipt.
Because there's still some remaining amount in the gift card, Jasmine customer can spend the rest of the amount on her customer next order.
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When the gift code's balance is zero, the system will update its status to Used.
On the website, Jasmine can apply the gift code as a discount during the Review & Payment process. She can tick the checkbox next to Use Gift Card to check out.
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Jasmine can enter the gift code manually, or choose from gift card codes that she purchased previously. Press Add Gift Card to apply the code.
If the gift code is valid, the system will apply a discount to the order. Jasmine can continue to place her order.
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Step 3: Check gift card balance
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