Sometimes on the POS, you don’t see the product you created in the Magento backend. Here are 4 commons reason common reasons why it happens:
1. You set [Enable product] = No in the backend
If you don’t enable the product, the product doesn’t show on the POS.
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2. The configuration “Visible on POS” = No in the product details
If you set the configuration [Visible on POS] = No, the product doesn’t show on POS.
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We have another detailed article that explains how to enable product products on POS.
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If you don’t assign the product to a specific location of the POS you are using, the product doesn’t show on POS.
We have another detailed article that explains how to assign products to a POS location
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. Product is not updated yet to your local browser
In case the POS is running in offline mode, it will update data based on the time range configured in the POS setting.
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To know how to set up synchronization time, you find here: How to set up Synchronization time
4. Re-Index
Run command
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php bin/magento indexer:reindex |