1. Use case name
Reward Promotion ( support by supplier)
2. Keywords
Reward Promotion, Supplier Promotion
3. Actors + description
Suppliers have special promotions for end-users, for example: Buy 10 bags free 1 bag to increase sales
Merchant will take advantage of these promotions to sell products on POS, once in a while, the Merchant sends a report of Free promotion that has been sold and claimed to suppliers.
4. Pre-conditions
In Magento Backend, a system to manage Reward Promotion is already configured
5. Main flow
Staff can select a customer and click start to apply reward promotion so that the system will start accumulating items of each customer
Staff can check how many programs customers joined and how many products customer purchased but has not redeemed free product.
after that, select a promotion to see details list of purchased items to view or select items to redeem if customer meets the conditions
Staff can choose to view list of free products to select a free product for customer who meets the conditions of promotion
6. Fit & Gap analysis (Keep internal)
Compare this use case with the current Magestore solution to identify 3 types:
- FIT 100%
- Partially FIT + What is the GAP then?
- GAP 100%