Transfer Store Credit

1. Use case name

Transfer store credit

2. Keywords

Store credit, loyalty program

3. Actors + description

• As a Store owner, I’d like my customers to be able to transfer their store credit

6. Main flow

The most common path of interactions between the user & the system:

Customers:

• In My account page on the website, when customers log in to their account, they’ll see the “Send Credit” Section.

• Customer fill out email of receiver, amount of credit to send

• Customer click “Send credit” Button and complete the process

Staff:

• Staff can check Store credit transactions in the Backend by clicking “Credit Transaction” Grid..

7. Fit & Gap analysis (Keep internal)

Compare this use case with the current Magestore solution to identify 3 types: