Preparation

Before you begin, ensure you have the following (all are must-have):

Magestore Window App (see this guide)
Magestore POS (with Magestore Global pay already integrated)
Your payment device (e.g., Ingenico Lane 3000) and its accessories
A Windows-compatible device (e.g., tablet, PC) to run the Window App
An active network connection
A network cable

Steps to connect

The Magestore Window App acts as a bridge, loading your Magestore POS through its webview and managing interactions with the Global Payment Terminal via dedicated Windows services. You only need to use the Magestore Window App when processing payments or interacting directly with the Global Payment Terminal through Magestore POS.

For this guide, we'll demonstrate using the following technical details

One of Magestore’s project development site for Magestore POS,
an Ingenico Lane 3000 payment device, and
a laptop running Windows 11.
The connection to the Lane 3000 will be established via Serial connection mode on COM Port 2.

Summarize Connection Steps:

Set Up Your Payment Device
Prepare Your Windows Device
Configure Window App Payment Terminal Settings
Verify Connection

This file: https://drive.google.com/file/d/13-1egbfhYgR8wxKl-OgXqOgqxdb42e1F/view?usp=drive_link provides detailed instructions for setting up the Ingenico Lane 3000 payment device connection with Magestore POS on Windows 11. (You may need to ask you BA/PA to share access to view this folder)

Detailed Step by step

Step 1: Configure Serial Port on Windows (after USB connection between Lane 3000 and laptop) Open Computer Management:

Press Windows key + R to open the Run dialog box.
Type compmgmt.msc and click OK.
Navigate to System Tools > Device Manager > Ports (COM & LPT).

Troubleshooting: If your payment device isn't recognized after connecting via USB, your laptop might be missing necessary drivers. Please install the Ingenico USB Driver application.

Set the COM Port Number:

Double-click your payment device (e.g., Ingenico Lane3000).
Go to the Port Settings tab.

Double click on payment device (Ingenico Lane3000) >> Click tab Port Settings >> Click Advanced.

Under COM Port Number, select the desired Port for your payment device from the dropdown menu (e.g., COM2).

Click OK to save your settings.

Note: The COM Port may vary depending on the USB slot used. To force the device to a specific Port, refer to section 5.4 "How to manually enable the force COM feature" in the Ingenico Driver Installer User Guide.

Step 2: Connect Window App with the Payment Device Launch the Window App:

Open the Window App. The first time you launch it, you'll see the initial setup interface.

For subsequent launches, it will automatically load the previously cached URL. If you need to change the URL, right-click on any blank area within the app and select URL Configuration.

Access Magestore POS through the App:

Enter your Magestore POS URL (prepared in Section 1) into the provided box.
Click Launch.

Important: Remember to append /apps/pos/index.html to your Magestore POS URL before clicking Launch.

Once launched, you can interact with Magestore POS within the Window App just as you would using a standard web browser.

Configure Payment Terminal Settings in POS:

After logging into POS, navigate to POS Menu > Settings.

Select Payment > Globalpayment Terminal.
In the Globalpayment Terminal configuration, set the following:
- Device Type: Ingenico_EPOS_Lane3000
- Connection Mode: SERIAL
- Serial Port: 2

Verify the Connection:

Click Save to apply these POS settings.
Then, click Connection Check to verify the connection. The payment device will process this connection request.

Once the payment device successfully processes the request, the Window App will display a notification confirming the connection status.