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A. Redeem Reward Points on Magestore POS
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Pre-conditions: To utilize the Redeem Points function when placing an order on Magestore POS, it is necessary to meet all three conditions below:
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When all the above conditions are met, the "Point Discount" field will appear at the final checkout step:
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1. Redeem points with a discount amount program
a. How to create a
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redemption program with a discount amount type
Step 1: In the Shopify admin, navigate to Joy: Loyalty Program > Reward programs > Redeem programs > click the "Add more" button.
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Step 2: Choose the Discount amount type in the "Add new redeem program" popup.
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Step 3: Enter the desired redeem point and earn discount values > Click "Save" to save the program information.
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Step 4: Finally, activate the newly created Point Discount program.
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b. Use a discount amount program when checking out on Magestore POS
Step 1: Access Magestore POS Client > Select a customer with a Point Balance greater than or equal to 0
Step 2: Proceed to checkout > Open the Apply Point Discount screen by clicking on the Point Discount field.
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Step 3: Choose "Use Point" to open the list of Point Discount programs > Select a discount amount program > Press the "Use xx Point" button to apply that redeem program.
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a. How to create a redeem program with a discount percentage type
Step 1: In Shopify admin, access Joy: Loyalty Program > Reward programs > Redeem programs > click “Add more” button
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Step 2: Choose Discount percentage type in the "Add new redeem program" popup.
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Step 3: Enter the desired redeem point and earn discount (%) values > Click "Save" to save the program information.
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Step 4: Finally, activate the newly created Point Discount program.
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b. Use a discount percentage program when checking out on Magestore POS
Step 1: Access Magestore POS Client > Select a customer with a Point Balance greater than or equal to 0
Step 2: Proceed to checkout > Open the Apply Point Discount screen by clicking on the Point Discount field.
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Step 3: Choose to apply the Discount Percentage program.
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Step 4: The Point Discount for the Discount Percentage program is calculated according to the formula:
Point Discount = (Total - Tax - Shipping Fee) * Discount Value = (Subtotal - Discount) * Discount Value
Example: Point Discount = (594.68 - 25%*594.68) * 15% = 66.90
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B. Review reward points that
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were spent after placing an order
1. On Magestore POS
The PDF file after completing the order
The Order Detail
Reprint of the Order Detail
2. In the Joy: Loyalty Program app
Step 1: Access the Customer details page
Step 2: Observe the changes in Point Balance in the Activities section.
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