/
How to redeem Reward Points on Magestore POS

How to redeem Reward Points on Magestore POS

 

 

A. Redeem Reward Points on Magestore POS

Pre-conditions:

To utilize the Redeem Points function when placing an order on Magestore POS, it is necessary to meet all three conditions below:

  • Successfully connect the Joy: Loyalty Program app with Magestore POS (here)

  • Have at least one redeem program for Reward Points activated

  • Customers selected to apply the redeem program must have a Point Balance >= 1 point(s)

When all the above conditions are met, the "Point Discount" field will appear at the final checkout step:

image-20240313-075358.png




1. Redeem points with a discount amount program

a. How to create a redemption program with a discount amount type

  • Step 1: In the Shopify admin, navigate to Joy: Loyalty Program > Reward programs > Redeem programs > click the "Add more" button.

image-20240313-080707.png
  • Step 2: Choose the Discount amount in the "Add new redeem program" popup.

  • Step 3: Enter the desired redeem point and earn discount values > Click "Save" to save the program information.

  • Step 4: Finally, activate the newly created Point Discount program.



b. Use a discount amount program when checking out on Magestore POS

  • Step 1: Access Magestore POS Client > Select a customer with a Point Balance greater than or equal to 0

  • Step 2: Proceed to checkout > Open the Apply Point Discount screen by clicking on the Point Discount field.

  • Step 3: Choose "Use Point" to open the list of Point Discount programs > Select a discount amount program > Press the "Use xx Point" button to apply that redeem program.

2. Redeem points with a discount percentage program

a. How to create a redeem program with a discount percentage type

  • Step 1: In Shopify admin, access Joy: Loyalty Program > Reward programs > Redeem programs > click “Add more” button

  • Step 2: Choose Discount percentage in the "Add new redeem program" popup.

  • Step 3: Enter the desired redeem point and earn discount (%) values > Click "Save" to save the program information.

  • Step 4: Finally, activate the newly created Point Discount program.

b. Use a discount percentage program when checking out on Magestore POS

  • Step 1: Access Magestore POS Client > Select a customer with a Point Balance greater than or equal to 0

  • Step 2: Proceed to checkout > Open the Apply Point Discount screen by clicking on the Point Discount field.

  • Step 3: Choose to apply the Discount Percentage program.

  • Step 4: The Point Discount for the Discount Percentage program is calculated according to the formula:
    Point Discount = (Total - Tax - Shipping Fee) * Discount Value = (Subtotal - Discount) * Discount Value
    Example: Point Discount = (594.68 - 25%*594.68) * 15% = 66.90



B. Review reward points that were spent after placing an order

1. On Magestore POS

  • The PDF file after completing the order

  • The Order Detail

  • Reprint of the Order Detail


2. In the Joy: Loyalty Program app

  • Step 1: Access the Customer details page

  • Step 2: Observe the changes in Point Balance in the Activities section.

 

Related content

How to earn Reward Points from Magestore POS
How to earn Reward Points from Magestore POS
More like this
The presentation of Loyalty Programs module based on the pricing plans of Magestore POS
The presentation of Loyalty Programs module based on the pricing plans of Magestore POS
More like this
How to connect the Joy: Loyalty Program app with Magestore POS
How to connect the Joy: Loyalty Program app with Magestore POS
More like this
Integration with Joy: Loyalty Program - Application guide
Integration with Joy: Loyalty Program - Application guide
More like this
How to see the Point Balance of a customer on Magestore POS
How to see the Point Balance of a customer on Magestore POS
More like this
How to install the Joy: Loyalty Program app in Shopify admin
How to install the Joy: Loyalty Program app in Shopify admin
Read with this