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1. Use case name

Real-time inventory update

2. Keywords

Inventory update, inventory synchronization

3. Actors + description

As a store owner, I want the product qty to be updated automatically & realtime between the store & eCommerce so the customer knows the correct information before making their purchases to avoid oversell situation as well as remove the manual input/update between the 2 systems

Table of Contents
minLevel1
maxLevel7

4. Main flow (Required)

  • The customer makes a purchase of product A at the store or e-commerce website.

  • Once the order is created, the qty will be reserved in the system, and the new salable qty will be updated in both offline & online channels.

  • For example, now we have 8 product A available for sales. If a walk-in customer purchases 2 products A either in the store or on the online site, the salable qty of product A showed on both the store system and online website are updated the same and reduced to 6 immediately.

5. Fit & Gap analysis (Keep internal)

Compare this use case with the current Magestore solution to identify 3 types:

  •  FIT 100%
  •  Partially FIT + What is the GAP then?
  •  GAP 100%