Real-time inventory update
- Riley Dang (Unlicensed)
- Trung MT (580)
1. Use case name
Real-time inventory update
2. Keywords
Inventory update, inventory synchronization
3. Actors + description
As a store owner, I want the product qty to be updated automatically & realtime between the store & eCommerce so the customer knows the correct information before making their purchases to avoid oversell situation as well as remove the manual input/update between the 2 systems
4. Main flow (Required)
The customer makes a purchase of product A at the store or e-commerce website.
Once the order is created, the qty will be reserved in the system, and the new salable qty will be updated in both offline & online channels.
For example, now we have 8 product A available for sales. If a walk-in customer purchases 2 products A either in the store or on the online site, the salable qty of product A showed on both the store system and online website are updated the same and reduced to 6 immediately.
5. Fit & Gap analysis (Keep internal)
Compare this use case with the current Magestore solution to identify 3 types: