...
Staff can check how many programs customers joined and how many products customer purchased but has not redeemed the free productitems.
after that, select a promotion to see details a detailed list of purchased items to view or select expired items, click to redeem if the customer meets the conditions
...
Staff can choose to view list of free products to select a free product for customer who meets the conditions of promotionclick to Redeem the free items for customers, pop-up list shows up to choose and Submit Redemption
...
6. Fit & Gap analysis (Keep internal)
...