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  1. Business Overview

    1. Timeline

      • What are the typical factors that impact the implementation timeline?

      • Describe the critical success factors identified in the Project:

    2. Challenge and solution when they approach Magestore

      • The current system, pain point?

        • Outdated system: Can’t optimize and deliver an omnichannel experience

        • Ineffective operation: Unable to create pre-orders with out-of-stock item on POS, have to create orders on ERP

        • Broken customer experience: Shopping experience isn’t streamlined due to the limitations of functionalities, can’t sync promotion between sales channels (Products Advance pricing and Promotions by customer groups)

        • Current system include:

          • Magento 2.4 Open Source

          • In-house ERP and POS system

    3. Stakeholders' and characteristics

    4. Server Requirement from the client? (for Medium to large clients) Deployment method?

  2. Order History

    1. Typical Customization divided by each phase (Link each Quotation and detail docs)

    2. General explanation for each phase. (purpose, pain point, reason to act)

      • Process update (Start date, end date for each phase)

        • phase 1: 08/2022

        • phase 2: 10/2022

      • Any challenges or obstacles?

        • risk of unstable internet connection

        • they do popup stores and potentially have multiple stores going on at once in different locations. How can manage inventory for that?

      • Difficult/successful actions were taken to approach the project?

      • The outcome of each project

      • Client feedback

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