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1. Use case name

Store Pick-up Management

2. Keywords

Store Pick-up Management, click and collect

3. Actors + description (Required)

  • As a cashier, I’d like to show notification in POS when there's a new store pickup order
    Staff clicks Ready-to-ship Order list in Left Panel to see all orders which are ready to ship (online mode)

4. Main flow

The most common path of interactions between the user & the system:



Picking process



If click Confirm when the picked products are not enough based on the order, shows a warning message


4. Fit & Gap analysis (Keep internal)

Compare this use case with the current Magestore solution to identify 3 types:

  • FIT 100%
  • Partially FIT in Store pick up/ click and collect function
  • GAP 100%
  • No labels