Store Pick-up Management

1. Use case name

Store Pick-up Management

2. Keywords

Store Pick-up Management, click and collect

3. Actors + description (Required)

• As a cashier, I’d like to show notification in POS when there's a new store pickup order
  Staff clicks Ready-to-ship Order list in Left Panel to see all orders which are ready to ship (online mode)
  
  

4. Main flow

The most common path of interactions between the user & the system:

• Show notification in POS when there's a new store pickup order so staff can be aware right away
  (only online mode)

• Staff clicks Pick-up Order list in Left Panel to see all orders which are Store Pickup but not yet picked
  (online mode)

• Staff clicks Ready-to-ship Order list in Left Panel to see all orders which are ready to ship (online mode)

Open

Add Notification messages on POS when you have a new pick-up order/reply email from customers

Open

All new pick-up orders will be put in the Store Pick-up Orders list

Picking process

• Staff click Pick to start picking items

• Show picking form to pick products

• Staf click Complete Picking after finishing.

If click Confirm when the picked products are not enough based on the order, shows a warning message

4. Fit & Gap analysis (Keep internal)

Compare this use case with the current Magestore solution to identify 3 types: