POS Customer Screen (POS Second screen)

POS Customer Screen is a feature which allows to show some basic order information to customer so that thay can check during checkout process.

Configurations:

Follow path: Backend > POS > Settings > Customer Display Screen to go to POS Customer Screen settings section:

• Customer Display Image: used to set up background for the Customer Screen

• Enable Customer Screen: used to enable/disable the Customer Screen

Open

Set up and work on POS:

Preconditions:

• Customer Screen = Enabled

• Device to use:
  - 1 computer with 2 screens connecting via HDMI port.
  - Use “Extend” display mode in used device

Note: Refer to

• How to connect your laptop to a monitor so you can work from a larger screen https://www.businessinsider.com/how-to-connect-laptop-to-monitor

Steps:

1. Open browser > Go to POS URL > Login to POS.

2. Open

   

   Copy and paste the POS URL to another tab of the same browser.

. Then in the 2nd tab, go to POS Menu > click “Customer Screen” option to open the Customer screen feature

3. Pull the 2nd tab to the 2nd screen connecting with main screen by HDMI port.

4.On your PC, connect 2 screens by Windows + P, and then click on the Extend button.

After that, you need to move the Customer facing screen tab to the 2nd screen as the below video.

5. When processing checkout, from the 2nd screen, customers can view: Name, Product lines (Name, Quantity, Price), Subtotal, Discount, Add shipping, Point Discount, Earning point, Gift card, Total.

In case the configuration Customer Screen = Disabled, when opening Customer Screen” option, there will be a text line “Please enable second screen in config” to notice