Please read the following text containing the Terms and Conditions carefully before using our POS Lite. By purchasing POS Lite, we suppose that you read and agree to our terms and conditions.

Copyright

Magestore is the copyright holder of all software sold on this site. The copying, redistribution, use or publication by you of any products without our permission, is strictly prohibited. You are not allowed to use any part of our code in whole or part of any other software or product or website.

License

Only one copy of an extension can be used on one Magento domain installation for your own personal or business use. A separate License should be purchased for 1 Magento dev site and 1 Magento live site.

Installation

When purchasing this product, we offer $50 installation service under one Magento installation ONLY using the registered license key (1 Magento site) . To get installation support, please provide us access to your website (including admin account and FTP/SSH info).

Installation offer is valid for 2 weeks (10 working days) for each order upon the date of purchase. If customers contact us to install an extension which was purchased after 4 weeks, we would not be able to provide the service unless you pay another installation fee for this kind of service (basically $50/Installation request for 1 site so $100 for 1 dev site & 1 live site)

Support & Warranty

We offer support during your subscribed time. The support period starts once the payment is finalized. The support includes answering any question related to our products.

The support includes a warranty that fixes any bug/error caused by our products which is reported by customers to make sure it works as well as the demo version. Our products are built and tested on Magento default so that Support does not include fixing coding conflicts that are related to any third-party extension/theme that is installed on your store. In addition, support doesn't also include customizing our product to fit your own needs and any request for customization will require an extra fee. Please provide us access to your website for support (including admin account and FTP/SSH info). Team viewer support is not accepted.

The Customer agrees that bugs caused by a modification or extension not provided by Magestore are not parts of the official warranty. We shall not be liable to the Customer for those bugs. We will stop all support services immediately.

Please notice that we just provide support for a Magento installation (1 dev site & 1 live site using the same license key).

Customers can contact us for support by http://support.magestore.com Please kindly understand that all support requests on the weekend will be processed when we’re back in the office next Monday (GMT+7). SLA is 8 working hours. Our working hours are from 08:00 a.m - 05:00 p.m every Monday to Friday (GMT +7) (exceptions may occur on weekends and public holidays). The response time may vary depending on the complexity of the query.

If the subscription fee is not extended constantly, the support period will expire, and customers cannot use POS Lite anymore. Customers can extend the product support by renewing the subscription package to continue to use POS Lite.

Please contact us at http://support.magestore.comand provide us with your order number to request a purchase for a new product support package.

Product Update

We update products regularly to meet customers' needs and make our products compatible with Magento's new versions.

When Magestore publishes new versions of this product, please take notice of the Release note tab on the product page to get updates about the latest version.

Please remember that we do not provide free services (including free support and installation service) for updating Magento versions. Also, free services are not applied for updating Magento versions that the module does not support.

Module updates are provided only to the customers request within the support time. Update time will last about 5 working days so please make sure that you have support during this period to get our assistance (For example,,,31st request then 4th done => have to maintain subscription during this time,)

For module upgrade, customer needs to pay the upgrade fee of $50 to get the new package along with 1 time of implementation for this package on 1 dev site and 1 live site.

Modules Updates and Upgrades will be differentiated by the change of Product Line.

• For example, for Magento version which POS lite is compatible now (M2.3 to M2.4.6), we call it POS Lite 1.0. So if Magento update to 2.4.7 or we update new features, we release POS Lite 1.x, you still can get this new POS package (module update) for free if you’re in the warranty time.

• However, if Magento releases new versions in the future that requires us to change system structure or maybe we find out a new way to develop a product with the better performance, we have to release POS Lite 2.x that you need to upgrade. (The feature can be less or more than they are in the old version. The reason is for switching from M2.2 to M2.3 for instance, Magento itself releases the new features called MSI which made us build everything from scratch so not all features can be updated as they are in M2.2 or maybe if they're unnecessary for most of the clients, we can remove them in the new version). In this case, you need to pay $50 to get the latest package POS 2.x along with 1 time of implementation for this package on 1 dev site and 1 live site.

We don't allow customization for POS lite subscription so no data migration is required.

Customization

We don't provide Customization Service for this product line. If you need customization, please contact our business consultant to get another product line & support: https://www.magestore.com/book-consultation

Cancellation

Whenever customer cancel the subscription package, customer only can use POS lite in the remaining time for the period of time customer paid.

If you have any problems running, concerns about the cancellation term, or support and installation service, please kindly contact us.

Disclaimers

Except as expressly provided herein, neither party makes any warranty of any kind, whether express, implied, statutory or otherwise, and each party specifically disclaims all implied warranties, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement, to the maximum extent permitted by applicable law.

Magestore does not warrant that the Software complies with any local or international law or regulations.

Force Majeure

Neither party shall be liable to the other party for the delay in any performance or failure to render any performance under this Agreement when such failure or delay is caused by governmental regulations, fire, strike, war, flood, accident, epidemic, embargo, appropriation of plant or product in whole or in part by any government or public authority, or any other cause or causes, whether of like or different nature, beyond the reasonable control of such party as long as such cause or causes exist.

Governing law

This Agreement shall be governed by the laws of Vietnam. Any dispute arises out of or in connection with this Agreement, without regard to choice or conflict of law principles. To the extent that any lawsuit or court proceeding is permitted hereinabove, the parties agree to submit to the sole jurisdiction of the Hanoi court (Vietnam) for the purpose of litigating all disputes.

Policy changes and updates

Please note that this policy may change. We reserve the right to add, remove, change, and/or modify this policy at any time. The changes will be updated on this page and, if the changes are significant, we will provide a more prominent notice.