Instant Support Message on Slack

Outcome of Slack

• Reach people faster
  Slack gives you access to real-time conversations with any teammate or team. Unlike email, where every new message is weighted alike, it’s easy to grab a specific someone's attention with a notification when you need a quick response.

• Give projects a dedicated channel, not endless email chains
  In your inbox, seeing all the conversations about a single project requires sifting through many different email chains. In Slack, you’ll save time by seeing all the discussions and files about a project in one place: a channel.

• Spend less time switching context
  Email has limited functionality with other apps — you need to constantly switch tabs, windows, and your focus for even the smallest of tasks. Slack connects with all of your work tools, so you can find information or perform quick actions without leaving conversations.