How Suppliers Manage Drop Ship Request

Owned by Trung MT (580)
Last updated: Mar 10, 2022 by sophie2628
2 min read

To help suppliers follow all their drop shipments easier, the extension provides a separate page in the front-end, namely Supplier Page, where suppliers can log in and track all related information.

To create an account for supplier, please refer to this article https://magestore-service.atlassian.net/wiki/spaces/PD/pages/286163293

Suppliers will fill their email address and the password received in the Supplier Login form as below:

Once logged in successfully, suppliers can access their Supplier Page:

Dropship tab

This tab shows Drop Shipment #, Request Date, Shipping Address, Total Items Requested and Status. To see more details and edit each drop shipment, suppliers simply click on the View link in the last column. 

There are 2 types of status for drop shipments, including Pending and Complete. 

  • Drop Shipments with Pending status are the ones that provide the quantity requested from admin/ store owner and need suppliers to create shipment. Suppliers should enter the Qty. that they can send directly to the customer in the Qty. confirmed column, then click on the Confirm button. A confirmation email will be sent automatically to you (admin/ store owner) for approval.

 

  • Drop Shipments with Complete status are the ones that all Qty. that need to ship has been delivered to customers. Suppliers can review information of completed drop shipments.

Supplier Information tab

In this tab, suppliers can edit their information such as Name, Contact Person, Email, Telephone, Address and Password. All changes will be updated in the General Information tab of the Supplier Manager page in the backend or vice versa. Thus, you can easily contact suppliers whenever having drop-ship requests.