Trolley Convenience Store

Business Overview

1. Timeline

   • What are the typical factors that impact the implementation timeline?

   • Describe the critical success factors identified in the Project

     • Cooprate with BSS closely

2. Challenge and solution when they approach Magestore

   • The current system, pain point?

     • Inventory Inaccuracy: No stock synchronization management capabilities now in different systems

     • Broken customer experience: Cannot update shipping info (tracking number) to customer quickly, limitation for Click & Collect in distribution network

        

     • Open

       

3. Stakeholders' and characteristics

   • Ahmed: CIO of Trolley

     Adnan: Product lead

     Mina: Admin backend

4. Server Requirement from the client? (for Medium to large clients) Deployment method?

   • https://docs.google.com/spreadsheets/d/180XWL5NSvZaANcLzJxnult-vYTaepL7b6AtcPtQR9h0/edit#gid=243975125

Order History

1. Typical Customization divided by each phase (Link each Quotation and detail docs)

   • Phase 1:

     • https://docs.google.com/spreadsheets/d/1oB6V5DpChHFvGuE85RkASB5GA7JOhHkzPJWYtC5577k/edit#gid=1642315142

     • https://drive.google.com/drive/u/0/folders/1iVYQVVAA5I6clZ_Ka0UZGvtNS1YYYHRR

2. General explanation for each phase. (purpose, pain point, reason to act)

   • Process update (Start date, end date for each phase)

     • Phase 1: 06/2022

   • Any challenges or obstacles?

   • Difficult/successful actions were taken to approach the project?

     • 3 projects, client doesn't know a lot about Magento

     • Room to offer more but working with BSS for website building

     • Havent' shared with PM but requested Phase 2 and Phase 3

   • The outcome of each project

   • Client feedback